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Happy Easter!

I got an e-mail from PayPal this morning saying they think my account's been breached, and they've put limitations on it as a counter-measure. Not sure what this means -- I've only used it once, a long time ago, to transfer funds to someone in America who didn't want me to have her banking details. I have no idea whether this 'unauthorised access' means I'll stand to lose money in some way or other, and I'm not really sure whether any action is required from my side.

ETA: Thank you everyone who has warned me that this is phishing. I took your advice and reported the e-mail to PayPal, who have confirmed that they never sent it, and have given me some handy tips as to how to protect myself in future. Thank God I hadn't filled in any details, although I did follow the link initially...I have now deleted all my cookies and files from my computer, and hope that that'll be the end of it.

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Comments

gamiila
Apr. 15th, 2006 04:55 pm (UTC)
Well, it DOESN'T say "Dear [Real Name]" so I guess that proves it. Thanks for setting my mind at rest!
tori_x
Apr. 15th, 2006 05:11 pm (UTC)
I do know you real name but my mind is drawing blanks, I'm rubbish with names good with faces :)

I emailed paypal about it when it first hapened to me and they told me that's the easiest way to tell if it's from them x
gamiila
Apr. 15th, 2006 07:12 pm (UTC)
I just got word from what I know to be the real PayPal, and you're right, they do use my name in their salutation!

"Dear [Real Name],

Thank you for contacting PayPal. We appreciate you bringing this
suspicious email to our attention.

Commonly referred to as phishing, these emails are sent by fraudsters in
an attempt to collect sensitive personal or financial information from
the recipients. PayPal takes phishing threats seriously. Our fraud
prevention specialists are working 24/7 to help protect you and enable
the community to stay safe.

After review, we can confirm that the email you received was not sent by
PayPal. Any website which may be linked to this email is not authorized
or used by PayPal."

Then there are several instruction as to how to proceed should you already have given out sensitive information, which thank God! I had not done.

The thing that made me suspicious in the first place was that I'd set up my PayPal account from my work addy, as I didn't have a home computer at that time...and I hadn't gone back to change any info later. So I couldn't think how they'd gotten hold of my present e-mail address if they were the real PayPal people.