...and I'm getting really depressed. I still don't have my Wireless ticket, and I can't seem to get through to Ticketmaster's customer service, either by phone (keeps cutting off after a while) or by e-mail (their standard response is that due to the amount of traffic they receive, it may take some time before they can get to my query).
I wouldn't be so worried if I hadn't read the confirmation e-mail I got on booking my order so carefully in the last few days. It says, and I quote: "Because of policies established by our clients, including venues, teams and theaters, we will not issue an exchange or refund for a ticket after it has been purchased, and we will not issue a refund for a lost, stolen, damaged or destroyed ticket or for a ticket claimed to be "not delivered".
I'm almost tempted to buy a new one, in the hope that that will get to me in time...
I wouldn't be so worried if I hadn't read the confirmation e-mail I got on booking my order so carefully in the last few days. It says, and I quote: "Because of policies established by our clients, including venues, teams and theaters, we will not issue an exchange or refund for a ticket after it has been purchased, and we will not issue a refund for a lost, stolen, damaged or destroyed ticket or for a ticket claimed to be "not delivered".
I'm almost tempted to buy a new one, in the hope that that will get to me in time...
- Current Mood:
pessimistic
Comments
Btw. I was checking the hotel details. Am I reading this right? You said we were all sharing a room, but the website says the 4 person room is 3 adults and a child?
If you're worried, or prefer to get a separate double for you and Hedders, they are £55 per double I could book two of those! Obviously that increases the price somewhat. And we've never had a problem with travelodges before, so I can't see there would be a problem this time :D
Since I booked, they've started offering rooms at the Kings Cross Travelodge for £26 for the night, if you pay in advance.
If you want to book one room for you and Hedwig, I can book a second room for us two. I just can't afford to pay for two rooms up front.
Does that make sense? That actually would be cheaper than one family room!
Also, if you do decide to book another ticket, I think it best to book to my address or a UK addy!
There is a number they called up and are all being told they will be collecting their tickets at the box office :D It's a little way down in the thread but it's there!
Kinda crap of Ticketmaster to let their international customers down like that, but hopefully soon all shall be well that ends well. As luck would have it, I have kept my credit card statement for that month. I usually thow them away as soon as I receive them, not wanting to be reminded of the money I've spent.
Thinking about the hotel, and chatting with
What do you think?
It does sort of make sense if we can pay in advance, cause 2 rooms is £52, whereas one is £65 :)
But yeah I am happy whatever too :D
Any joy with the ticket?
They also offered a family room at the same price, but what the heck, we'll be fine with the two rooms for the night.
One family room at £65 cancelled!
One double at £26 booked!
YAY!