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Result!

Hello,

We are very sorry that you have not heard from us until today.

As you have been waiting such a long time, please confirm your fullpostal
address and the CD which you are waiting for and we shall send you another
CD.

Thank you and we hope that this is agreeable to you,

The Live Here Now Team
----- Original Message -----
From: "(..)"
To:
Sent: Friday, September 01, 2006 6:59 AM
Subject: [Fwd: Re: [Live Here Now] order despatch confirmation]


> It's now been 6 weeks since you sent out the message and presumably the
> cd, promising it would likely be 4-5 days before arriving on my
> doorstep. I waited 2 weeks before trying to contact you the first time,
> as advised. I waited another week before trying to contact you again.
> This is my third attempt at contacting you, but since you have not
> deigned to acknowledge my earlier messages, I do not expect to hear from
> you this time either. Still, what else can I do, when the item I
> purchased off you still has not come through the post?


Obviously, it pays to go all passive-aggressive on them...now I can only hope that their second attempt at sending me the DM London Wireless Festival-cd will meet with more success.

Comments

( 8 Speak Like A Child — Shout To The Top )
enigmaticblues
Sep. 1st, 2006 01:10 pm (UTC)
Hooray for being passive aggressive! It doesn't always work, but sometimes with vendors it's the best way to go.
gamiila
Sep. 1st, 2006 01:22 pm (UTC)
I must remember that. When I tried to deal with their customer service in a business-like manner, they ignored me for a full four weeks, but as soon as I change my tack, they respond? I don't get it, but I'll definitely try the tactic again!
quietlychaotic
Sep. 1st, 2006 02:21 pm (UTC)
*yay* well done, I hope that your cd now arrives post haste!
gamiila
Sep. 1st, 2006 06:07 pm (UTC)
I hope so too, but you know the adage: seeing is believing!
bogwitch
Sep. 1st, 2006 06:30 pm (UTC)
At last.

Maybe someone stole it from the post. Understandable. :)
gamiila
Sep. 1st, 2006 07:57 pm (UTC)
In that case, much joy may they get from it!

But I'm not counting my chickens until I've got actually got that cd in my mitts. If it's not here in 6 weeks, would you burn me a copy of yours?
bogwitch
Sep. 1st, 2006 07:58 pm (UTC)
Of course, I will.
gamiila
Sep. 1st, 2006 08:10 pm (UTC)
:;smooches you::
( 8 Speak Like A Child — Shout To The Top )

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