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With our manager away on her summer holidays, today was my first day as acting head of the customer service department. What a day it was! Severely understaffed, with two people calling in sick, two more away on holiday, one on loan to another department and one I had to send home because his mother had been given the news that her cancer had metastasized, we struggled to maintain a service level of 40-43%...not the best of starts to my career as a senior. I hope the next 3 weeks will be better. Still, my own productivity, at 98% can't be faulted. And when all's said and done, I do believe my team and I did a marvelous job, so I took them all for a drink afterwards, and they all seemed to enjoy it.

Last year, I spent a few days in the German capital, accompanying an old friend from uni and a couple of weeks ago he contacted me me to let me know he had to be there again and would I like to tag along once more? I couldn't think of a reason not to so I'm going to be in Berlin from Sept 28th till Oct 3rd this year.
Yesterday, I went out to dinner with an even older friend, from my schooldays, and it was good to exchange news and gossip about people neither of us have seen for quarter of a century ;K)

Before I go, given that I can't get on the Internet except from my phone at the moment, which is hardly ideal, can somebody post me a link here to where I can get Common Rotation's latest album?
(I didn't imagine it, did I, they really do have a new cd out, don't they? I think I read it somewhere on my flist...God! I miss those guys so much!)



( 5 Speak Like A Child — Shout To The Top )
Jul. 31st, 2009 04:40 pm (UTC)
My productivity was more like 5% at the moment...
Jul. 31st, 2009 06:41 pm (UTC)
I do hope that you get your internet sorted - I miss you being around.
Jul. 31st, 2009 09:21 pm (UTC)
I'm glad you made it through!
Aug. 2nd, 2009 12:00 pm (UTC)
Thnx! A new cd is just what I needed, I hope it won't be long before my copy arrives.
( 5 Speak Like A Child — Shout To The Top )
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